EUNIQUA GIFTED HANDS LLC ("we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you schedule an appointment, purchase a service, or interact with our website, booking forms, and marketing funnels.

Information We Collect

We collect the following types of information when you interact with EUNIQUA GIFTED HANDS LLC:

Personal Information

Name

Email address

Phone number

Service preferences

Appointment Data

Answers to intake forms or new client questionnaires used for professional hair care assessments.

Communication Data

Emails

SMS/text messages

Phone calls between you and EUNIQUA GIFTED HANDS LLC.

Technical Data

IP address

Browser type

Device information

Website usage data for analytics.

How We Use Your Information

We use your information to:

Schedule and manage appointments (in-studio or in-home house calls)

Send appointment confirmations and reminders

Provide service updates and support

Send educational or promotional communications

Improve customer experience and services

Maintain business records

We do not sell or rent personal information to third parties.

How You Opt-In to Communications

You may opt in to receive SMS messages and emails from EUNIQUA GIFTED HANDS LLC by:

Filling out a website or funnel form

Scheduling an appointment

Checking a consent checkbox on a booking or contact form

Requesting information about services

Communicating with us directly and providing your phone number or email

By submitting your information through any of these methods, you agree to receive communications from EUNIQUA GIFTED HANDS LLC.

These communications may include:

Appointment confirmations

Appointment reminders

Service updates

Customer support messages

Limited promotional messages

Message frequency varies.

Message and data rates may apply.

SMS consent is not required as a condition of purchasing any services.

You can opt out anytime:

Reply STOP to unsubscribe from SMS

Reply HELP for assistance

Click Unsubscribe in any email

SMS and Email Communication Consent

By providing your phone number or email address, you expressly consent to receive messages from EUNIQUA GIFTED HANDS LLC.

SMS consent is used solely for communication between you and EUNIQUA GIFTED HANDS LLC.

SMS consent information and phone numbers are never sold or shared for marketing purposes.

SMS consent information may only be shared with trusted messaging providers strictly for the purpose of delivering messages.

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, messaging platforms, and appointment scheduling providers, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent.

This information will not be shared with any third parties.

Data Security

We take your privacy seriously.

Your information is stored securely within our communication and booking platforms including:

GoHighLevel

Twilio

Google Workspace

Secure payment processors

We use secure login access and encryption measures to protect your data from unauthorized access.

Third-Party Services

We may use trusted third-party providers to operate our business including:

Payment processors

Email platforms

SMS platforms

CRM systems

Analytics tools

These providers are required to protect your information and are prohibited from using it for any purpose other than providing services on behalf of EUNIQUA GIFTED HANDS LLC.

Third-party service providers may not use SMS consent data for any purpose other than message delivery.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

Improve website performance

Enhance user experience

Analyze traffic patterns

You may disable cookies through your browser settings.

Your Rights

You have the right to:

Request access to your personal data

Request deletion of your data

Correct inaccurate information

Withdraw consent to marketing communications

To exercise your rights, contact:

📧 [email protected]

Policy Updates

EUNIQUA GIFTED HANDS LLC may update this Privacy Policy periodically.

Updates will be posted on our website and booking pages with a revised Effective Date.

Contact Information

If you have questions about this Privacy Policy,

contact:

EUNIQUA GIFTED HANDS LLC

8435 HEARTH DR APT 3 HOUSTON, TX 77054

📧 [email protected]

📞 (510) 613-3287